STUDY - BUSINESS PROCESS RE-ENGINEERING
Business process reengineering-an overview. Concepts and techniques. Changing business processes: the importance of technology as a driver for organisation.
BPRE & TQM, benchmarking, ISO standards. Implementation of BPRE-business process management, principles, Business models, barriers.
Change management-Change and the manager: change and the human resource: the cultural web and the past: the cultural attributes of change.
The importance of communication and the resistance to change: building the culture for successful strategy implementation; the influence IT will have on the internal appearance of organisations in the future.
The concept of the learning organisation and its influence on systems development: restructuring the organisation.
MBA Operations Subjects