Nature and Scope of Management process – Management Science, Art – Development of
Management – Scientific Management – Planning; The meaning and purpose of Planning
– Steps in Planning – Types of Planning – Objectives and policies- Decision making:
Process of Decision making - Types of Decisions - Problems involved in Decision
Organization: Types of Organization – Organizational structure – Span of Control –
Delegation: Delegation and Decentralization – Line and Staff relationship.
Directing: Nature and Purpose of Directing – Controlling – Need for Controlling –
Meaning and importance of Controls – Control process – Budgetary and Non-Budgetary
Controls – Case studies.
Staffing: Sources of Recruitment – Maslow’s Theory of Motivation – Communication –
Types and Channels of Communication.
Leadership – Functions and Types – X, Y and Z Theories – Qualities of a good Leader –
Decision making – Traditional and Modern Techniques and Steps involved.